Saturday, November 5, 2011

Acer eDataSecurity files need to be opened on broken hard drive?

My hard drive for my Acer Extensa 4420 Series Laptop recently stopped allowing me access to my hard drive. It stops right before it gets to the log in screen and then restarts after about 3 minutes of idleness. I removed the hard drive and inserted it into a hard drive enclosure, thinking i would have access to the files on the computer. Well I put the really important files into the Acer Empowering toolbar, the section labeled Acer eDataSecurity Management (encryption and data security). Now I cant access the files (with the hard drive installed in the hard drive enclosure) unless I use the eDataSecurity program, on my Acer laptop. I was thinking about installing a new hard drive on my laptop, installing the eDataSecurity program and then plugging my old hard drive (encased in the hard drive enclosure) and try to access the files. My thinking is that the files will be linked to eDataSecurity program and make me put in my pword and open the files. Remember the files are not accessible unless I use the encryption program Your opinion towards a solution is needed. I am only trying to access my files using the program and my pword. Also, I believe I have tried everything to fix the problem with my hard drive, so since that will not work I am trying to just get the files and then reformat the hard drive.

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